:root{--text:#4b5563;--text-h:#111827;--bg:#f3f4f6;--card-bg:#fff;--border:#e5e7eb;--accent:#1d4ed8;--accent-hover:#1e40af;--danger:#b91c1c;--danger-bg:#fef2f2;--danger-border:#fca5a5;--warning:#b45309;--warning-bg:#fffbeb;--success:#047857;--success-bg:#ecfdf5;--neutral:#6b7280;--neutral-bg:#f3f4f6;--muted:#9ca3af;--shadow:#00000014 0 1px 3px, #0000000a 0 1px 2px;--sans:system-ui, "Segoe UI", Roboto, sans-serif;font:16px/150% var(--sans);--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light;color:var(--text);background:var(--bg);font-synthesis:none;text-rendering:optimizelegibility;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}*{box-sizing:border-box}body{min-height:100svh;margin:0}h1,h2{color:var(--text-h);font-weight:600}h1{margin:0;font-size:24px}h2{margin:0;font-size:18px}p{margin:0}button{font:inherit;cursor:pointer}input{font:inherit}.app-loading{min-height:100svh;color:var(--muted);justify-content:center;align-items:center;display:flex}.auth-screen{justify-content:center;align-items:center;min-height:100svh;padding:24px;display:flex}.auth-card{background:var(--card-bg);border:1px solid var(--border);width:100%;max-width:380px;box-shadow:var(--shadow);text-align:center;border-radius:10px;flex-direction:column;gap:16px;padding:32px;display:flex}.auth-subtitle{color:var(--muted);font-size:14px}.auth-card label{text-align:left;color:var(--text-h);flex-direction:column;gap:6px;font-size:14px;font-weight:500;display:flex}.auth-card input{border:1px solid var(--border);color:var(--text-h);background:var(--card-bg);border-radius:6px;padding:10px 12px}.auth-card input:focus{outline:2px solid var(--accent);outline-offset:1px;border-color:var(--accent)}.auth-card button{background:var(--accent);color:#fff;border:none;border-radius:6px;padding:10px 12px;font-weight:600}.auth-card button:hover:not(:disabled){background:var(--accent-hover)}.auth-card button:disabled{opacity:.6;cursor:default}.auth-error{color:var(--danger);font-size:14px}.dashboard{max-width:1200px;margin:0 auto;padding:24px}.dashboard-header{justify-content:space-between;align-items:center;gap:16px;margin-bottom:24px;display:flex}.dispatcher-email{color:var(--muted);font-size:14px}.dashboard-header button{border:1px solid var(--border);background:var(--card-bg);color:var(--text-h);border-radius:6px;padding:8px 16px}.dashboard-header button:hover{background:var(--neutral-bg)}.header-actions{align-items:center;gap:12px;display:flex}.live-indicator{letter-spacing:.02em;text-transform:uppercase;border-radius:999px;padding:3px 10px;font-size:12px;font-weight:600;display:inline-block}.live-indicator.live{background:var(--success-bg);color:var(--success)}.live-indicator.connecting{background:var(--warning-bg);color:var(--warning)}.live-indicator.disconnected{background:var(--danger-bg);color:var(--danger)}.dashboard-error{color:var(--danger);background:var(--danger-bg);border:1px solid var(--danger-border);border-radius:6px;margin-bottom:16px;padding:10px 14px;font-size:14px}.dashboard-empty,.section-empty{color:var(--muted);padding:16px 0;font-size:14px}.request-section{margin-bottom:32px}.request-section h2{align-items:center;gap:10px;margin-bottom:12px;display:flex}.count{background:var(--neutral-bg);min-width:24px;height:24px;color:var(--text);border-radius:12px;justify-content:center;align-items:center;padding:0 7px;font-size:13px;font-weight:600;display:inline-flex}.card-grid{grid-template-columns:repeat(auto-fill,minmax(280px,1fr));gap:16px;display:grid}.request-card{background:var(--card-bg);border:1px solid var(--border);box-shadow:var(--shadow);border-radius:10px;padding:16px}.request-card.escalated{border-color:var(--danger-border);background:var(--danger-bg)}.card-top{justify-content:space-between;align-items:center;gap:8px;margin-bottom:12px;display:flex}.card-top time{color:var(--muted);white-space:nowrap;font-size:13px}.status-badge{letter-spacing:.02em;text-transform:uppercase;border-radius:999px;padding:3px 10px;font-size:12px;font-weight:600;display:inline-block}.status-in_progress{background:var(--warning-bg);color:var(--warning)}.status-completed{background:var(--success-bg);color:var(--success)}.status-abandoned{background:var(--neutral-bg);color:var(--neutral)}.status-escalated{background:var(--danger);color:#fff}.card-fields{flex-direction:column;gap:8px;margin:0;display:flex}.card-fields>div{flex-direction:column;gap:2px;display:flex}.card-fields dt{text-transform:uppercase;letter-spacing:.04em;color:var(--muted);font-size:12px;font-weight:600}.card-fields dd{color:var(--text-h);overflow-wrap:anywhere;margin:0;font-size:14px}@media (width<=768px){.dashboard{padding:16px}.dashboard-header{flex-direction:column;align-items:flex-start}.card-grid{grid-template-columns:1fr}}